Privacy Policy

The Wyanoke Group Privacy Policy

Updated August 28, 2025

Our Privacy Policy

This Privacy Policy (“Privacy Policy”) discloses the privacy practices for The Wyanoke Group, Healio, Healio Strategic Solutions, Healio Live, Vindico Medical Education, SLACK Incorporated or any website within The Wyanoke Group’s network. Within this policy, these organizations might sometimes be referred to as “We,” “Our” or “Us”; users or customers of the websites might be referred to as “You” or “Your” or “Their.”

The Wyanoke Group and its subsidiary companies of Healio, Healio Strategic Solutions, Healio Live, Vindico Medical Education and SLACK Incorporated are committed to protecting the privacy of our visitors and wishes to be transparent in how we handle their personal information. The following privacy policy applies only to information collected on The Wyanoke Group websites or mobile applications where this privacy policy is posted.

Contact Us

If you have any questions or would like more detailed information regarding The Wyanoke Group’s privacy policy, please contact us by email at privacy@wyanokegroup.com.

Information That We Collect

In this section of our Privacy Policy, we discuss the information we may collect about you in connection with your use of The Wyanoke Group’s websites. Please note, that in compliance with the General Data Regulation Policy (“GDPR”), if your IP address identifies you as being from the European Union (EU), we will ask you for your consent to collect this information. Additionally, in compliance with existing various US state legislations, we will ask you for your consent to collect this information. This may be asked multiple times in the event that you access a Wyanoke Group website on multiple devices (tablet, mobile) or erase your cookie history on any device. If you do not consent, your personal information will not be stored. You will still be able to browse the website, but your experience will not be personalized based on your browsing behavior and certain features of the websites may not function as expected. Details of the information we may collect and how it will be utilized can be found below.

Registration. We may request personal information from visitors to our websites who are interested in obtaining various products and services from us. This includes registering to become a user of a Wyanoke Group website and automatically signing you up for potential email correspondence. Personal information is information that can be used to identify or contact you. It includes but is not limited to: log-in credentials (user name, password), name, postal address, email address, NPI number, year of medical school graduation, and telephone number. We may also collect other types of information, such as profession and professional interests, as well as your communication preferences. We will store all personal information in a customer record until you instruct us to remove it from our databases. Registered users of the websites are able to control their communication preferences at any time by accessing the “My Account” page.

We may combine information collected about you with information from third-party sources. For example, upon registration, some health care professionals will be matched against the publicly available NPI Registry to append and include their NPI number to their registration profiles.

You may be asked to review your account information when visiting the site. By continuing and clicking “confirm,” you agree your account information is accurate as-is, or as updated by you, at the time of review and grant Us permission to store and use your information as outlined within Our Privacy Policy.

Please note that the Network registration/log-in system may be different from the registration/log-in used by the website for other products and services. To the extent that anything in this privacy policy conflicts with the policy for the Network technologies, the conflict will be resolved in favor of protecting our EU users’ personal information.

Anonymous Users. We may collect information about your usage of a Wyanoke Group website whether or not you have registered for it. We collect this information through the use of cookies, which are bits of information that a website sends to your computer while you are viewing a webpage. These items may include:

  • The time and date of your request
  • The internet address of your computer
  • The browser and operating system you are using
  • The webpage that you are viewing
  • The website that referred you to a Wyanoke Group website

Continuing Medical Education (CME, CNE and CE). In many cases, registration is required to take continuing medical educations tests (or CNE or CE) and to claim your completion certificate(s). You will be asked to provide personal information as required by that particular activity. As with registration, personal information is defined as information that can be used to identify or contact you.

Cookies. The Wyanoke Group’s subsidiary companies collect information through a variety of technical methods, including cookies. We collect information through such technology to make our websites more relevant and useful, and to deliver information about products and services to our users. The Wyanoke Group’s subsidiary companies use third-party marketing services, such as Google, to advertise on third-party websites across the internet. These services use cookies to serve ads to you based on your past visits to a Wyanoke Group website. You may opt out of Google’s use of cookies by visiting Google’s Ads Settings. You may opt out of all of marketing programs of a Wyanoke Group subsidiary company by emailing your name and National Provider Identifier (NPI) number to privacy@wyanokegroup.com. You may learn more about interest-based advertising and opt out of interest-based advertising from members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). In the event you don’t want to be served ads that are tailored to you, you may “opt out” of many campaigns by going to https://www.aboutads.info, https://preferences-mgr.truste.com/ or https://www.youronlinechoices.eu. If you decide to opt out, you will continue to be served ads, but they will not be served based on your personal internet activity.

The “Help” function in your web browser explains how to manage cookies while using the internet. As previously noted, some services will not function properly if your browser does not accept cookies. The button below will allow you to manage your cookie preferences at any time.

Manage Preferences

Comments and Forums. When you post a comment on the websites of The Wyanoke Group’s subsidiary companies, your name or username will be displayed. Information that you post will be publicly available and may be used by us and third parties. However, we reserve the right not to post any comments with unsolicited information about medical devices or other products. At no time should a Wyanoke Group website be used to provide medical advice to patients.

Mobile Applications (Apps). To access mobile device applications (apps), you may or may not be required to register. We will collect information about you and your use of our apps in the same way we do on our websites. This may or may not include URLs that have been clicked on, time on our websites and information about the device that you were using when you accessed our websites.

Surveys and Polls. A Wyanoke Group subsidiary company may request feedback regarding your use of our services through polls, educational surveys and other types of market research. We may collect personal information about you when a response is necessary or to fulfill contests, honoraria, giveaways, etc. In surveys that involve an educational component, individuals’ personal information including name, NPI and specialty as well as their responses may be shared with grantors. In other instances, data are collected in aggregate form only.

Widgets. Social media icons, widgets and other sharing buttons may be present on our websites. When you consent to using our websites, please be aware that these widgets may be connected with third-party websites, such as Facebook or Twitter. These sites track your sharing behaviors and identity (through your social media handles) by utilizing cookies. Your interactions with these websites are administrated by the privacy policies of those third parties. Accessing content that is promoted by TrendMD on a Wyanoke Group website is covered by TrendMD’s privacy policy, which monitors usage using primarily anonymized data. For more information on their practices, contact support@trendmd.com.

Why we collect this information

We may use the personal information collected for many purposes, including delivering content, tracking, reporting, marketing, delivering ads and analyzing the traffic patterns on our websites. Information we collect is aggregated into reports that enable us to monitor usage and security. Aggregated and individual usage statistics are distributed within The Wyanoke Group’s subsidiary companies to improve website or service performance and deliver relevant educational and promotional content. The Wyanoke Group‘s subsidiary companies may collect and share both aggregated and personally identifiable information tied to IP addresses or cookie information with third parties (including advertisers and institutional subscribers) interested in communicating with you about information or products relevant to your profession.

Personal information such as names, addresses and email addresses may be shared with accredited CME providers in order to award users CME (CNE, CE) credit(s). Names, NPI numbers and specialties of individual users who have interacted with some promotional messages we deliver may be shared with or used with advertisers and sponsors.

The Wyanoke Group and its subsidiary companies do not endorse and are not responsible for the privacy practices or GDPR-compliance of any third-party websites to which it provides the personal information of its users, although we make our best efforts to collaborate only with those who follow Internet/GDPR best practices.

We reserve the right to review the use of our websites by individual user’s accounts associated with 1) attempts to violate the security of our computer networks; 2) activity that degrades the performance of our websites; 3) activity that may be related to copyright violations; or 4) if we are required to disclose this information by law.

The Wyanoke Group and its subsidiary companies may also release personal information to third parties: 1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or 2) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your personal information to a third party, we will notify you unless doing so would violate the law or court order.

IQVIA Healthcare Communications Network Participation Disclosure. This website is a member of the IQVIA Healthcare Communications Network (the “HCN”). HCN is owned and managed by IQVIA Inc. (“IQVIA”) and is designed to enable IQVIA and HCN members to provide medically relevant business communications to authenticated U.S.-based health care professionals.

If you are a U.S.-based healthcare professional, your registration at this website includes registration with HCN. As a result, your contact and other professionally relevant information will be disclosed to IQVIA and each HCN member to provide you medically relevant content as described in the HCN privacy policy available at https://HCN.health/privacy-policy/. The HCN privacy policy provides details on how to manage your information, including opting out of participation in the HCN.

 

To the extent that this site’s privacy policy conflicts with the HCN privacy policy, with respect to the use of this information by HCN, the conflict will be resolved in favor of the HCN policy.

General Linking Information. Please note that some links on our websites, such as advertisements, services, or contextual links may connect to other websites. Any information you disclose on or through those websites is not subject to this privacy policy. The Wyanoke Group and its subsidiary companies do not endorse and are not responsible for the privacy practices or GDPR-compliance of any third-party websites to which we link.

Information Specific to Other Products & Services

For the following items, we will collect personal information that may include but is not limited to your name, address, email, credentials, specialty interests, IP address, date of medical school graduation and credit card information. Braintree Payments and PayPal provide us with an online e-commerce platform that allows you to transmit a credit card number to us with confidence. The Wyanoke Group and its subsidiary companies do not personally store any of your credit card or PayPal information. We will store all other personal information from the transaction, with your consent.

Depending on your payment method, your data is stored through the Braintree Payments or PayPal data storage and databases behind a firewall. Your information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Complementary Book Requests. In the context of a request for a book comp or desk copy, you may provide personal information, such as the type outlined above, to a Wyanoke Group subsidiary company. The information may be used to provide you and/or your institution with product information by email or direct mail that could be useful to faculty and/or students. You will always have the opportunity to unsubscribe from all e-mail correspondence and can notify us if you wish to be taken off of our mailing list.

Paid Content (Newspapers and Journal Subscriptions, Books) In the context of paid content, regardless of type, you may provide personal information, such as that outlined above, to a Wyanoke Group subsidiary company. You reserve the right to rescind your consent for a Wyanoke Group subsidiary company to store your personal information, without incurring financial penalty. Standard return policies will apply.

Single Article Purchases/Single Journal Purchases. Due to the single-use nature of these content types, an email address is required to be submitted and stored in order to make a purchase.

Live Meetings. When you register to attend a live meeting, you may provide personal information related to the transaction, such as the type outlined above, to a Wyanoke Group subsidiary company and then stored (exception: we do not store credit card information). Regardless of how you register for a meeting (online, phone, print form, in person), we will request all attendees provide consent for us to store personal information so we can manage your transaction, continue to update you on information relevant to the meeting as well as prepare your pre/post/onsite meeting experiences.

Healio Jobs. Healio Jobs is powered by a third-party firm. Please see their privacy policy to learn more about how your personal information may or may not be used.

Controlling the Use of Your Personal Information

Under GDPR, and various US State legislations, we respect the rights of our users to obtain information on how we store and access the personal information we hold about them. They may amend and/or delete personal information at any time. Some of these rights may be subject to some exceptions or limitations. We will respond to the request to exercise these rights within a reasonable timeframe. Other rights users of The Wyanoke Group websites may be eligible for include:

Right of Portability. For users whose IP addresses are located in the EU or the United States of America who request to see how their information has been used, whether it is for amending, deleting or for informational purposes, we will provide it to you upon request in an easy-to-read, transmittable format within 30 days of the request.

Unsubscribe/Right to Be Forgotten. If at any time you wish to stop receiving marketing or content communications from us, you may unsubscribe at the bottom of your email(s) or contact The Wyanoke Group and its subsidiary companies at privacy@wyanokegroup.com.

According to your rights under Article 17 of the GDPR, and in compliance with various US State legislations, if you wish to entirely opt out of having your personal information utilized by our websites, you may contact us and we will purge this information from our databases, cease its dissemination and, to the best of our ability, notify all third parties who have been provided with your information that your right to be forgotten and/or erased has been exercised. To exercise your data rights, please use the button below.

Exercise Your Rights
Powered by OneTrust

 

Right to Notified of a Breach in Information. To ensure the safety of your personal information on the servers and websites of The Wyanoke Group and its subsidiary companies, we have implemented the current appropriate technical, administrative, physical and organizational measures to protect that information from loss, destruction, and unauthorized access, whether accidental or intentional. Since these protections change as technology evolves, we cannot assume any liability in this regard. In the event of a breach in personal information security, The Wyanoke Group will notify affected users within 72 hours of its discovery.

Internal security measures

In order to support its business activities or services, which may include analyzing lists of personal information for behavioral trends and internal emailing of unencrypted personal information (among other actions), only authorized employees of The Wyanoke Group and its subsidiary staff, or our clients’ authorized staff (who have contractually agreed to keep all information secure) may have access to your personal data. All staff of The Wyanoke Group and its subsidiary companies who have access are required to adhere to staff confidentiality agreements with regard to personal information, which are held on file.

VIDEO PRIVACY AND CONSENT

By using the Healio and SLACK Journals websites and accessing our video content, you acknowledge and agree that Healio and SLACK Incorporated may collect information about your video viewing activities and preferences. This information may include, but is not limited to, videos watched, viewing duration, engagement metrics, and other related analytics.

You expressly consent to Healio sharing your video viewing information and related metrics with third-party service providers, analytics companies, advertisers, business partners, and other third parties for purposes including but not limited to: service improvement, content optimization, targeted advertising, performance measurement, and business operations.

This consent constitutes your written consent under the Video Privacy Protection Act (18 U.S.C. § 2710) for Healio to disclose your personally identifiable information related to your video viewing history to third parties. You understand that this consent remains in effect until explicitly revoked by you through the mechanisms provided in our Privacy Preferences Center or by contacting us directly at privacy@healio.com.

You may withdraw your consent at any time, but please note that withdrawal of consent will not affect any disclosures made prior to the receipt of your withdrawal.

Contact Information for Privacy & Personal Data Inquiries

If you have any questions regarding The Wyanoke Group Privacy Policy, or would like to exercise your rights regarding your privacy and data as it pertains to this website, please contact us via:

Postal mail:
The Wyanoke Group
Attn: Privacy and Data Protection
6900 Grove Road
Thorofare, NJ 08086 USA

Email:
privacy@wyanokegroup.com

Conclusion

These statements convey the current privacy policy of The Wyanoke Group and its subsidiary companies. We reserve the right to alter this policy at any time without advance notification. Any changes to this privacy policy will be reflected on this webpage. If you have any questions or would like more detailed information regarding the privacy policy, please contact us by email at privacy@wyanokegroup.com.

 

Healio Community – Privacy Policy

This Privacy Policy is edited by PNS & WSS Incorporated, dba Healio (Healio), a wholly owned subsidiary of The Wyanoke Group, having its registered office at 6900 Grove Road, Thorofare, NJ  08086.The Data Controller offers a platform, Healio Community, a gated daily destination for health care professionals, (hereafter, the “Platform”) to its users which have subscribed on the Platform and as such have a user account (hereafter, the “Users”). The Platform is available at the following url address: https://community.healio.com.

The Data Controller uses a solution called “Hivebrite,” which enables the import and export of user lists and data, the management of content and events, the organization of emailing campaigns, and opportunity research and sharing.

In this regard, the Data Controller collects and processes Users’ personal data in accordance with the Privacy and Cookie policy.

The Data Controller is particularly aware and sensitive with regard to the respect of its Users’ privacy and personal data protection. The Data Controller commits to ensure the compliance of the processing it carries out as data controller in accordance with the Data Protection Law.

Data Protection Law refers to the General Data Protection Regulation (EU Regulation n°2016/679) dated April 27, 2016, for individuals within the European Union, known as the 'GDPR.' Additionally, we adhere to all applicable United States state privacy laws, including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and other relevant state laws that govern data privacy and protection.

The Data Controller has put in place an appropriate privacy and cookie policy to be fully transparent on how the personal data of Users are processed within the use of the Platform and services provided.

This privacy policy is intended for the Users of the Platform of the Data Controller.

Data Controller is not established in the European Union and has designated a representative: privacy@wyanokegroup.com.

Date of last update: 09/27/2024.

 

1. COLLECTED PERSONAL DATA

1.1 When subscribing on the Platform

When subscribing to the Platform, the User is informed that its following personal data is collected for the purpose of creating a user account:

Mandatory data:

  • First name
  • Last name
  • Email address
  • Zip/Postal Code
  • Profession
  • NPI (if applicable)

Optional data:

  • Year of medical school graduation
  • Specialty

The User is informed that it is not possible to access the Platform without providing the mandatory data strictly necessary to create an account and authenticate the User.

1.2 During the use of the Platform

The User may validly publish, at its own initiative, any content on the Platform which shall be kept by the Company:

  • Posts on discussion boards, forums and within groups
  • Events, including webinars, “Ask Me Anythings” and other group events
  • Mentorship profile and application letters
  • News

The User is aware that when using the Platform, the User may decide to provide “sensitive data” within the meaning of Data Protection Law; for example, data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual orientation, etc. By providing such sensitive data, the User agrees to their processing by the Platform in the conditions set forth in this Privacy Policy. 

 

2. THE PURPOSE OF THE DATA PROCESSING

The Data Controller and its subcontractors process personal data that are freely transferred by the User when accessing the services proposed by the Platform for the following purpose:

Purpose

Legal basis

Creation and management of a user account

The data subject has given consent to the processing of his or her personal data for access to and interaction with the platform

Providing the User with all functionalities of the Platform, meaning:

  • Sending invitations for events organized by Data Controller or other Users, if the User has accepted to receive such invitations;
  • Sending offers, including job offers and/or mentorship pairings, from the Data Controller or its partners if the User has accepted receive such offers;
  • Inviting the User to events organized by the Platform;
  • Providing the opportunity to pair with a mentor or mentee;
  • Providing the opportunity to connect with other members using private messaging.
  • Content personalization

Management of data subjects’ rights according to the Personal Data Legislation

Storage of User personal data

Management of prospection operations:

  • Sending email prospect campaigns in Healio Community and/or its commercial partners
  • Sending newsletters in Healio Community and/or its commercial partners

Making statistics in order:

  • to improve the quality of the services proposed by the Platform;
  • improve the usage functionalities of the Platform;

Making statistics regarding the effective use of the Platform

Making statistics regarding the different levels of activity on the Platform.

 

3. DATA RETENTION PERIOD

The Data Controller informs the User that the personal data related to the User Account is retained only during the length of the User’s subscription on the Platform.

Following the termination of said subscription, the data collected upon the subscription as well as the content published by the User on the Platform shall be deleted after a period of 30 days.

 

4. DATA TRANSFERS

The Users’ data are stored in the European Economic Area (EEA) by the Data Controller, and its trusted service providers. However, depending on the processing, the Users’ data may also be transferred in a country outside the EEA, to Healio’s data server in the United States.

When transferring data outside the EEA, the Data Controller ensures that the data are transferred in a secured manner and with respect to the Data Protection Law. When the country where the data are transferred does not have a protection comparable to that of the EU, the Data Controller uses “appropriate or suitable safeguards.”

When the service providers to whom personal data are transferred are located in the United States, these transfers are governed by the standard data protection clauses adopted by the Commission.

Users can contact the Data Protection Officer at the following address: privacy@wyanokegroup.com.

 

5. COMMITMENT OF THE DATA CONTROLLER

The Data Controller commits to process Users’ personal data in compliance the Data Protection Law and undertake to, notably, respect the following principles:

  • Process Users’ personal data lawfully, fairly, and in a transparent manner;
  • Only collect and process the Users’ data for the strict purpose as described under article 2 of the present privacy policy;
  • Ensure that the personal data processed are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Make the best effort to ensure that the personal data processed are accurate and, if necessary, kept up to date, and take all reasonable steps to ensure that personal data that are inaccurate, regarding the purposes for which they are processed, are erased or rectified without delay;
  • Keep personal Users’ data for no longer than is necessary for the purposes for which they are processed;
  • Put in place all necessary technical and organizational appropriate measures in order to ensure the security, confidentiality, integrity, availability and the resilience of the process systems and services;
  • Limit the access to the Users’ data to the persons duly authorized to this effect;
  • Guarantee to the Users their rights under the Data Protection Law in relation to the processing of their data and make the best efforts to satisfy any request, where this is possible.

 

6. EXERCISE OF THE USERS’ RIGHTS

The User is duly informed that it disposes at any time, depending on the legal basis of the processing, a right to access, to rectification, to erasure, to restriction of processing, to data portability and to object.

When processing is based on Users’ consent, the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

The User can exercise its rights by sending an email to privacy@wyanokegroup.com  or by mail at the following address: 6900 Grove Road, Thorofare, NJ 08086, USA,  provided that the User justifies his/her identity.

In addition, in the event the User considers that its rights have not been respected, the User of which the personal data are collected can lodge a complaint before the competent supervisory authority. For any additional information, you can review your rights on the websites of the competent authorities.

The competent supervisory authorities are listed on the following website:

http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

 

7. COOKIES

The Data Controller informs the User that Hivebrite, as well as its subcontractors, uses a tracking technology on its terminal such as cookies whenever the User navigates on the Platform subject to the conditions described in the Data Controller Cookie Policy: https://www.healio.com/privacy-policy

 

8. RECIPIENT AND PERSONS AUTHORIZED TO ACCESS THE USERS’ DATA

Only authorized persons working for the Data Controller, can access your personal data. The Data Controller makes its best effort to ensure that these groups of people remain as small as possible and maintain the confidentiality and security of Users’ personal data.

The Data Controller also uses trusted service providers to carry out a set of operations on its behalf for hosting. The Data Controller can also use service providers in the tech industry and editors of specific tools integrated in the Platform for technical purposes.

The Data Controller only provides service providers with the information they need to perform the service and ask them not to use your personal data for any other purpose. The Data Controller does its best to ensure that all these trusted service providers only process the personal data on our documented instructions and provide sufficient guarantees, in particular in terms of confidentiality, expert knowledge, reliability and resources, to implement technical and organizational measures that will meet the requirements of the applicable legislation, including for the security of processing.

The Data Controller may be required to disclose or share your personal data to comply with a legal obligation, or to enforce or apply our terms of use/sale or any other conditions you have accepted; or to protect the rights, safety or property of Healio, its customers or employees.

List of the main service providers:

Service Provider

Service

You can consult the privacy policy by clicking on the following link:

KIT UNITED
44 rue la fayette
75009 Paris
France

HIVEBRITE solution

https://hivebrite.com/privacy-policy

Google Cloud Platform
Gordon House, 4 Barrow St,
Dublin, Ireland

Hosting of all data and content produced/provided by the User, as well as images, profile pictures and backups

https://cloud.google.com/security/privacy/

Amazon AWS
38 Avenue John F. Kennedy,
L-1855, Luxembourg

https://aws.amazon.com/compliance/gdpr-center/

Sentry
132 Hawthorne Street
San Francisco, CA 94107
USA

Production and storage of error logs enabling our developers to correct the code

https://sentry.io/privacy/

Sendgrid
375 Beale Street, Suite 300,
San Francisco, CA 94105
USA

Sending of emails from the Platform

https://api.sendgrid.com/privacy.html

Hivebrite, Inc.
16 Nassau St,
New York, NY 10038,
USA

Customer support for the Platform

https://hivebrite.com/privacy-policy

 


Business Associate Agreement

Updated version: 10/31/2025

To the extent you subscribe for Healio AI and are a Covered Entity (in accordance with the meaning given to those terms at 45 CFR §164.501), this Business Associate Agreement (the “BAA”) shall become effective by and between your organization and PNS & WSS Incorporated, dba Healio (Healio), a wholly owned subsidiary of The Wyanoke Group, with an address at 6900 Grove Road, Thorofare, NJ 08086. Your organization and Covered Entity are collectively referred to as the Parties.

Background

  1. Covered Entity is either a "covered entity" or "business associate" of a covered entity as each are defined under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, as amended by the HITECH Act (as defined below) and the related regulations promulgated by HHS (as defined below) (collectively, "HIPAA") and, as such, is required to comply with HIPAA's provisions regarding the confidentiality and privacy of Protected Health Information (as defined below);
  2. The Parties have entered into or will enter into one or more agreements under which Business Associate provides or will provide certain specified services to Covered Entity (collectively, the "Agreement");
  3. In providing services pursuant to the Agreement, Business Associate will have access to Protected Health Information;
  4. By providing the services pursuant to the Agreement, Business Associate will become a "business associate" of the Covered Entity as such term is defined under HIPAA;
  5. Both Parties are committed to complying with all federal and state laws governing the confidentiality and privacy of health information, including, but not limited to, the Standards for Privacy of Individually Identifiable Health Information found at 45 CFR Part 160 and Part 164, Subparts A and E (collectively, the "Privacy Rule"); and
  6. Both Parties intend to protect the privacy and provide for the security of Protected Health Information disclosed to Business Associate pursuant to the terms of this Agreement, HIPAA and other applicable laws.

    Agreement

    NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein and the continued provision of PHI by Covered Entity to Business Associate under the Agreement in reliance on this BAA, the Parties agree as follows:

    1. Definitions. For purposes of this BAA, the Parties give the following meaning to each of the terms in this Section 1 below. Any capitalized term used in this BAA, but not otherwise defined, has the meaning given to that term in the Privacy Rule or pertinent law.
      1. "Affiliate" means a subsidiary or affiliate of Covered Entity that is, or has been, considered a covered entity, as defined by HIPAA.
      2. "Breach" means the acquisition, access, use, or disclosure of PHI in a manner not permitted under the Privacy Rule which compromises the security or privacy of the PHI, as defined in 45 CFR §164.402.
      3. "Breach Notification Rule" means the portion of HIPAA set forth in Subpart D of 45 CFR Part 164.
      4. "Data Aggregation" means, with respect to PHI created or received by Business Associate in its capacity as the "business associate" under HIPAA of Covered Entity, the combining of such PHI by Business Associate with the PHI received by Business Associate in its capacity as a business associate of one or more other "covered entity" under HIPAA, to permit data analyses that relate to the Health Care Operations (defined below) of the respective covered entities. The meaning of "data aggregation" in this BAA shall be consistent with the meaning given to that term in the Privacy Rule.
      5. "Designated Record Set" has the meaning given to such term under the Privacy Rule, including 45 CFR §164.501.B.
      6. "De-Identify" means to alter the PHI such that the resulting information meets the requirements described in 45 CFR §§164.514(a) and (b).
      7. "Electronic PHI" means any PHI maintained in or transmitted by electronic media as defined in 45 CFR §160.103.
      8. "Health Care Operations" has the meaning given to that term in 45 CFR §164.501.
      9. "HHS" means the U.S. Department of Health and Human Services.
      10. "HITECH Act" means the Health Information Technology for Economic and Clinical Health Act, enacted as part of the American Recovery and Reinvestment Act of 2009, Public Law 111-005.
      11. "Individual" has the same meaning given to that term i in 45 CFR §§164.501 and 160.130 and includes a person who qualifies as a personal representative in accordance with 45 CFR §164.502(g).
      12. "Privacy Rule" means that portion of HIPAA set forth in 45 CFR Part 160 and Part 164, Subparts A and E.
      13. "Protected Health Information" or "PHI" has the meaning given to the term "protected health information" in 45 CFR §§164.501 and 160.103, limited to the information created or received by Business Associate from or on behalf of Covered Entity.
      14. "Security Incident" means the attempted or successful unauthorized access, use, disclosure, modification, or destruction of information or interference with system operations in an information system.
      15. "Security Rule" means the Security Standards for the Protection of Electronic Health Information provided in 45 CFR Part 160 & Part 164, Subparts A and C.
      16. "Unsecured Protected Health Information" or "Unsecured PHI" means any "protected health information" as defined in 45 CFR §§164.501 and 160.103 that is not rendered unusable, unreadable or indecipherable to unauthorized individuals through the use of a technology or methodology specified by the HHS Secretary in the guidance issued pursuant to the HITECH Act and codified at 42 USC §17932(h).
    2. Use and Disclosure of PHI.
      1. Except as otherwise provided in this BAA, Business Associate may use or disclose PHI as reasonably necessary to provide the services described in the Agreement to Covered Entity, and to undertake other activities of Business Associate permitted or required of Business Associate by this BAA or as required by law.
      2. Except as otherwise limited by this BAA or federal or state law, Covered Entity authorizes Business Associate to use the PHI in its possession for the proper management and administration of Business Associate's business and to carry out its legal responsibilities. Business Associate may disclose PHI for its proper management and administration, provided that (i) the disclosures are required by law; or (ii) Business Associate obtains, in writing, prior to making any disclosure to a third party (a) reasonable assurances from this third party that the PHI will be held confidential as provided under this BAA and used or further disclosed only as required by law or for the purpose for which it was disclosed to this third party and (b) an agreement from this third party to notify Business Associate immediately of any breaches of the confidentiality of the PHI, to the extent it has knowledge of the breach.
      3. Business Associate will not use or disclose PHI in a manner other than as provided in this BAA, as permitted under the Privacy Rule, or as required by law. Business Associate will use or disclose PHI, to the extent practicable, as a limited data set or limited to the minimum necessary amount of PHI to carry out the intended purpose of the use or disclosure, in accordance with Section 13405(b) of the HITECH Act (codified at 42 USC §17935(b)) and any of the act's implementing regulations adopted by HHS, for each use or disclosure of PHI.
      4. Upon request, Business Associate will make available to Covered Entity any of Covered Entity's PHI that Business Associate or any of its agents or subcontractors have in their possession.
      5. Business Associate may use PHI to report violations of law to appropriate Federal and State authorities, consistent with 45 CFR §164.502(j)(1).
    3. Safeguards Against Misuse of PHI. Business Associate will use appropriate safeguards to prevent the use or disclosure of PHI other than as provided by the Agreement or this BAA and Business Associate agrees to implement administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of the Electronic PHI that it creates, receives, maintains or transmits on behalf of Covered Entity. Business Associate agrees to take reasonable steps, including providing adequate training to its employees to ensure compliance with this BAA and to ensure that the actions or omissions of its employees or agents do not cause Business Associate to breach the terms of this BAA.
    4. Reporting Disclosures of PHI and Security Incidents. Business Associate will report to Covered Entity in writing any use or disclosure of PHI not provided for by this BAA of which it becomes aware and Business Associate agrees to report to Covered Entity any Security Incident affecting Electronic PHI of Covered Entity of which it becomes aware. Business Associate agrees to report any such event within five business days of becoming aware of the event.
    5. Reporting Breaches of Unsecured PHI. Business Associate will notify Covered Entity in writing promptly upon the discovery of any Breach of Unsecured PHI in accordance with the requirements set forth in 45 CFR §164.410, but in no case later than 30 calendar days after discovery of a Breach. Business Associate will reimburse Covered Entity for any costs incurred by it in complying with the requirements of Subpart D of 45 CFR §164 that are imposed on Covered Entity as a result of a Breach committed by Business Associate.
    6. Mitigation of Disclosures of PHI. Business Associate will take reasonable measures to mitigate, to the extent practicable, any harmful effect that is known to Business Associate of any use or disclosure of PHI by Business Associate or its agents or subcontractors in violation of the requirements of this BAA.
    7. Agreements with Agents or Subcontractors. Business Associate will ensure that any of its agents or subcontractors that have access to, or to which Business Associate provides, PHI agree in writing to the restrictions and conditions concerning uses and disclosures of PHI contained in this BAA and agree to implement reasonable and appropriate safeguards to protect any Electronic PHI that it creates, receives, maintains or transmits on behalf of Business Associate or, through the Business Associate, Covered Entity. Business Associate shall notify Covered Entity, or upstream Business Associate, of all subcontracts and agreements relating to the Agreement, where the subcontractor or agent receives PHI as described in section 1.M. of this BAA. Such notification shall occur within 30 (thirty) calendar days of the execution of the subcontract by placement of such notice on the Business Associate's primary website. Business Associate shall ensure that all subcontracts and agreements provide the same level of privacy and security as this BAA.
    8. Audit Report. Upon request, Business Associate will provide Covered Entity, or upstream Business Associate, with a copy of its most recent independent HIPAA compliance report (AT-C 315) or other comparable audit report. Covered entity agrees not to re-disclose Business Associate's audit report.
    9. Access to PHI by Individuals.
      1. Upon request, Business Associate agrees to furnish Covered Entity with copies of the PHI maintained by Business Associate in a Designated Record Set in the time and manner designated by Covered Entity to enable Covered Entity to respond to an Individual's request for access to PHI under 45 CFR §164.524.
      2. In the event any Individual or personal representative requests access to the Individual's PHI directly from Business Associate, Business Associate within ten business days, will forward that request to Covered Entity. Any disclosure of, or decision not to disclose, the PHI requested by an Individual or a personal representative and compliance with the requirements applicable to an Individual's right to obtain access to PHI shall be the sole responsibility of Covered Entity.\
    10. Amendment of PHI.
      1. Upon request and instruction from Covered Entity, Business Associate will amend PHI or a record about an Individual in a Designated Record Set that is maintained by, or otherwise within the possession of, Business Associate as directed by Covered Entity in accordance with procedures established by 45 CFR §164.526. Any request by Covered Entity to amend such information will be completed by Business Associate within 15 business days of Covered Entity's request.
      2. In the event that any Individual requests that Business Associate amend such Individual's PHI or record in a Designated Record Set, Business Associate within ten business days will forward this request to Covered Entity. Any amendment of, or decision not to amend, the PHI or record as requested by an Individual and compliance with the requirements applicable to an Individual's right to request an amendment of PHI will be the sole responsibility of Covered Entity.
    11. Accounting of Disclosures.
      1. Business Associate will document any disclosures of PHI made by it to account for such disclosures as required by 45 CFR §164.528(a). Business Associate also will make available information related to such disclosures as would be required for Covered Entity to respond to a request for an accounting of disclosures in accordance with 45 CFR §164.528. At a minimum, Business Associate will furnish Covered Entity the following with respect to any covered disclosures by Business Associate: (i) the date of disclosure of PHI; (ii) the name of the entity or person who received PHI, and, if known, the address of such entity or person; (iii) a brief description of the PHI disclosed; and (iv) a brief statement of the purpose of the disclosure which includes the basis for such disclosure.
      2. Business Associate will furnish to Covered Entity information collected in accordance with this Section 10, within ten business days after written request by Covered Entity, to permit Covered Entity to make an accounting of disclosures as required by 45 CFR §164.528, or in the event that Covered Entity elects to provide an Individual with a list of its business associates, Business Associate will provide an accounting of its disclosures of PHI upon request of the Individual, if and to the extent that such accounting is required under the HITECH Act or under HHS regulations adopted in connection with the HITECH Act.
      3. In the event an Individual delivers the initial request for an accounting directly to Business Associate, Business Associate will within ten business days forward such request to Covered Entity.
    12. Availability of Books and Records. Business Associate will make available its internal practices, books, agreements, records, and policies and procedures relating to the use and disclosure of PHI, upon request, to the Secretary of HHS for purposes of determining Covered Entity's and Business Associate's compliance with HIPAA, and this BAA.
    13. Responsibilities of Covered Entity. With regard to the use and/or disclosure of Protected Health Information by Business Associate, Covered Entity agrees to:
      1. Notify Business Associate of any limitation(s) in its notice of privacy practices in accordance with 45 CFR §164.520, to the extent that such limitation may affect Business Associate's use or disclosure of PHI.
      2. Notify Business Associate of any changes in, or revocation of, permission by an Individual to use or disclose Protected Health Information, to the extent that such changes may affect Business Associate's use or disclosure of PHI.
      3. Notify Business Associate of any restriction to the use or disclosure of PHI that Covered Entity has agreed to in accordance with 45 CFR §164.522, to the extent that such restriction may affect Business Associate's use or disclosure of PHI.
      4. Except for data aggregation or management and administrative activities of Business Associate, Covered Entity shall not request Business Associate to use or disclose PHI in any manner that would not be permissible under HIPAA if done by Covered Entity.
    14. Data Ownership. Business Associate's data stewardship does not confer data ownership rights on Business Associate with respect to any data shared with it under the Agreement, including any and all forms thereof.
    15. Term and Termination.
      1. This BAA will become effective on the date first written above, and will continue in effect until all obligations of the Parties have been met under the Agreement and under this BAA.
      2. Covered Entity may terminate immediately this BAA, the Agreement, and any other related agreements if Covered Entity makes a determination that Business Associate has breached a material term of this BAA and Business Associate has failed to cure that material breach, to Covered Entity's reasonable satisfaction, within 30 days after written notice from Covered Entity. Covered Entity may report the problem to the Secretary of HHS if termination is not feasible.
      3. If Business Associate determines that Covered Entity has breached a material term of this BAA, then Business Associate will provide Covered Entity with written notice of the existence of the breach and shall provide Covered Entity with 30 days to cure the breach. Covered Entity's failure to cure the breach within the 30-day period will be grounds for immediate termination of the Agreement and this BAA by Business Associate. Business Associate may report the breach to HHS.
      4. Upon termination of the Agreement or this BAA for any reason, all PHI maintained by Business Associate will be returned to Covered Entity or destroyed by Business Associate. Business Associate will not retain any copies of such information. This provision will apply to PHI in the possession of Business Associate's agents and subcontractors. If return or destruction of the PHI is not feasible, in Business Associate's reasonable judgment, Business Associate will furnish Covered Entity with notification, in writing, of the conditions that make return or destruction infeasible. Upon mutual agreement of the Parties that return or destruction of the PHI is infeasible, Business Associate will extend the protections of this BAA to such information for as long as Business Associate retains such information and will limit further uses and disclosures to those purposes that make the return or destruction of the information not feasible. The Parties understand that this Section 14.D. will survive any termination of this BAA.
    16. Effect of BAA.
      1. This BAA is a part of and subject to the terms of the Agreement, except that to the extent any terms of this BAA conflict with any term of the Agreement, the terms of this BAA will govern.
      2. Except as expressly stated in this BAA or as provided by law, this BAA will not create any rights in favor of any third party.
    17. Regulatory References. A reference in this BAA to a section in HIPAA means the section as in effect or as amended at the time.
    18. Notices. All notices, requests and demands or other communications to be given under this BAA to a Party will be made via the Services or via electronic mail.
    19. Amendments and Waiver. This BAA may be updated from time to time upon the posting of a notice of amendment so long as such amendment does not violate the law.
    20. HITECH Act Compliance. The Parties acknowledge that the HITECH Act includes significant changes to the Privacy Rule and the Security Rule. The privacy subtitle of the HITECH Act sets forth provisions that significantly change the requirements for business associates and the agreements between business associates and covered entities under HIPAA and these changes may be further clarified in forthcoming regulations and guidance. Each Party agrees to comply with the applicable provisions of the HITECH Act and any HHS regulations issued with respect to the HITECH Act. The Parties also agree to negotiate in good faith to modify this BAA as reasonably necessary to comply with the HITECH Act and its regulations as they become effective but, in the event that the Parties are unable to reach agreement on such a modification, either Party will have the right to terminate this BAA upon 30-days' prior written notice to the other Party.

About Healio® LIVE

Healio LIVE organizes continuing education meetings for healthcare specialists and is a wholly owned subsidiary of The Wyanoke Group (Healio.com, Healio Strategic Solutions, Vindico Medical Education, SLACK Incorporated).


Stay Informed

Subscribe to the Orthopedics Today Hawaii newsletter for updates, insights and exclusive opportunities—delivered directly to your inbox. We respect your time and privacy, and will only send content that matters to you.